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Tinta Studio Support

Need help with Tinta Studio? We’re happy to help.

Contact us

For support, bug reports, subscription issues, privacy requests, or feedback:

cristopherdinoart@gmail.com

Please include your device model and iOS version, and what happened. Never send your password or payment card number.

Premium and daily pages

Subscribers receive a new page every morning (8 AM US Eastern). If today’s page hasn’t appeared, pull down on the gallery to refresh. If Premium doesn’t unlock after you subscribe, make sure you’re signed in to the same account you subscribed with, then tap Restore purchases on the Premium screen.

Managing or cancelling your subscription

Subscriptions are handled by Apple. On your iPhone or iPad, open Settings → your name → Subscriptions → Tinta Studio, or visit apps.apple.com/account/subscriptions. For refunds, use reportaproblem.apple.com.

Notifications

Tinta Studio sends one notification a day, when your new page is ready. To turn it on or off, open Settings → Notifications → Tinta Studio.

Saving your drawings

Tap the save button to add a drawing to your Photos. If saving doesn’t work, allow photo access in Settings → Tinta Studio → Photos. Drawings are kept only on your device.

Deleting your account

Open Profile in the app and tap Delete account. This permanently deletes your account and your received pages. It doesn’t cancel an App Store subscription, so cancel that first if you’re subscribed. You can also email us to request deletion.

Privacy Policy · Terms of Use